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Please teach the staff to count grams on the package, clearly and clearly written 0.5 per unit she tells me no there is 1.5 so I bought 1.5 (3x0.5) joint and not 3.5 as she told me although even if you count 1.5 for each gets 4.5 and not 3.5 ...
Poor customer service. Went in to get a brand new cartridge replaced. The cartridge had broken upon opening the container and the tip just snapped off. The person working the counter had absolutely no shame telling me since it was my doing they have no business replacing it. Thanks. Your poor quality contents broke on me and it's my fault lol. Like I said very poor customer service and the atmosphere in there is dull and passive aggressive.
Arrived at 9:15 am on Sunday doors locked even though sign says open 9 am no answer when called so unprofessional
The staff are amazing, they have always been extremely helpful and always have a treat for my girl Shadow ðŸ˜
I have been coming to this location since they opened and I have found since the management change, the store has gone downhill, the staff turnover is ridiculous, the store inventory is ridiculous, they never seem to have what I need or want and I ALWAYS end up having to go somewhere else, I used to love seeing the same faces everytime I went in, and now it's a different person every single visit, I can't say this enough, the other management team was much better at keeping up with supply and demand, store was always stocked and the staff were great. I highly recommend that you go the distance and save yourself the trip here, it's a waste of time. If I could give no stars I absolutely would.