You're Always Welcome At Canna Cabana!
Here at Canna Cabana, we’re all smokers too: that means we know what makes or breaks the best bud. For over ten years (that’s right, since before legalization!) we’ve been creating spaces for enthusiasts to gather and share their love of everything cannabis. Our mission is to provide a welcoming, positive place for smokers new and veteran, young and old. Welcome to our Cabana—we built it for you.
There’s no ordering off a confusing menu here. We’ve got all our cannabis out on the floor so you can take your time, browse, and get recommendations from our beyond friendly team. And there’s always something going on at Canna Cabana—let’s get you up to date on the latest weekly deals, promos, and sweet giveaways.
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I always enjoy going to this location. The staff are quite welcoming, friendly and very helpful. I'm not someone who knows my products very well, but they point my in the right direction everytime. I am glad that I found the Varsity location
Cassandra gave me exceptional customer service with a smile and a laugh to start my day off right this morning. Huge shout out to you for making this girls week with your friendly and welcoming atmosphere!
The two girls working today at 3:30 pm were completely rude and unreliable.
Hopefully management reads this experience and saves this business by firing these two.
For the first 10 minutes of browsing, and naming strains that Ive bought from other Canna Cabana's (Im a regular member), the first girl with the nose piercing had no idea and kept asking me for the growers name. After that back and fourth, I decided just to go with the shiny bag in the display case. She then said thats for elite members only.
Finding that kinda odd, I kept it to myself and then asked to order the purple disposable pen thats being advertised on the video screen.. That was no problem, and she went back to get the pen.
Meanwhile, the 2nd girl hardly seemed interested in any questions I had while I was waiting, she just kept saying "what you see is what you get" to all my questions about quantities.
After a few minutes, the first girl came back with an apology, stating that the screen advertisement is misleading and that purple pen is also only available for elite members.
This is going on 10 minutes now and Im just trying to spend money on anything at this point. However, instead of trying to assist me further, these two girls start having a training session in front of me, describing to eachother why the screens arent always accurate information.
At this point, i had enough and told them that Im in a hurry and we aren't getting anywhere. I am completely lost as to what is even for s ..
Tonight when I visited I was greeted by a wonderful employee "Jodie" she was pleasant and after talking she shared how committed she is to her job; as she was working her 11 day straight and on top of that working a double! This girl needs a raise! Kudos Jodie! keep up the great work! The neighbourhood needs you!
Ignored by service person allowed others to cut in front. Left and took my business across the street. Not worth it. Have been a long standing customer and have seen the decline at this store(varsity). Try co op cannabis or plant life or even another canna cabanna much better staff.