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Can't say enough amazing things about the level of service the team at this location provides, every single time! The Manager, Zack, is incredibly knowledgeable and so easy to talk to.
I highly recommend this location, due to its amazing inventory and even better customer service, lead by Zack.
I can't say enough wonderful things about the team at Fire & Flower. From the moment you walk in, you're welcomed with warmth, professionalism, and an energy that makes you feel right at home. Every staff member is not only knowledgeable but genuinely passionate about what they do, ensuring that every customer leaves with exactly what they need.
The level of service is beyond impressive attentive without being overbearing, informative without being pushy, and always delivered with a smile. It's clear that the staff takes great pride in their work, and that level of care translates into an outstanding customer experience every single time.
Management deserves just as much praise for fostering such a positive and inviting environment. It's rare to find a team that operates with such harmony, respect, and enthusiasm, and it's a true testament to the leadership behind the scenes.
Whether you're a first-time visitor or a regular, you can always count on Fire & Flower to provide top-tier service with a personal touch. It's more than just a store it's a space where you feel valued, understood, and always taken care of. Hats off to the entire team for setting the gold standard in customer experience!💨💨💨💨💨
Orchards gate has a 5 star rating and that's not by accident. It's run by people who really care about you and the service they provide you. With a well kept store and a guy like Zach in charge, I know for sure I will be loving it over at Orchards for as long as I can imagine. 5 star service through and through!
One of the nicest shops in the city! Amazing displays and a standout manager! Zac will always hook you up with not just the good, but the GREAT stuff!
Zac is amazing , he's been so helpful the last three times I've been to the store , he's a very great asset to your team , Breanne also seemed to know the product well . I love visiting this store because it's always a positive experience. The staff is amazing !