Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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Wide range of product and staff is always friendly and helpful with telling more about a brand or giving suggestions. Chris and Tyler are always helpful and very kind
Horrible customer service. Without even saying hi, the attendant demanded ID. Rather, go to Prairie records down the street, where they greet you before asking for ID.
Extremely knowledgeable and helpful with choosing the best products they have to offer, as someone who is returning every couple days, it's so nice for the mixed variety they supply!
Worst customer service I've ever experienced. Bought a defective item, brought it back w/ receipt, and was told I could get 10% off next purchase (it's called theft), and it's illegal under Alberta consumer law. I would highly recommend Prairie Records a block over, or Canna Cabana. Been going to 420 for years, but after what happened here, never again. Filing a complaint with the government about your theft. Good job on hiring inexperienced rude people. Still in shock at that treatment.
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