You're Always Welcome At Canna Cabana!
Our Canna Cabana cannabis store in Hamilton, Crown Point East, Ontario is located next to many attractions. Hamilton is a port city, situated on the western tip of Lake Ontario.
We have a team of friendly staff in our store and they’re fully trained and ready to answer any questions that you have. We know that it can be a little daunting to choose cannabis strain and understand its effects, that’s why our staff are there to help you choose a suitable one for you. Come into our Hamilton store today and we’ll be happy to help you.
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The security on duty Tuesday April 10, 2025 @11am was extremely arrogant in trying to do his job I wouldn't recommend this kind of front for any business. Customer service should be A1 priority not demeaning customers at the door of business. Hire more competent individuals to front your business because you've lost mine
On January 12th, 2025. I came to the location to pickup an order, however due to the fact that I didn't have the card used to make the purchase, I wasn't able to receive the stuff I ordered. It's been almost 3 months and I still have yet to receive a refund.
Update - On March 24th, 2025. I returned back to the store for the first time since that day, and because I apparently "punched a window" on January 12th, I have been banned from the location. Words can't describe how this makes me feel and I know better places I can go from now on.
Worst customer service at any Canna Cabana location. The security guards ID people above 65years old. And Senior citizens needs to keep a valid ID to show the gustopo at the door.
Used to be a regular customer. Will not be back. Return policy is crap . I have original packaging from vape purchased a day ago that didn't not work on bit. Cashier told me at time of sale receipt is on account (I thought that's why you give phone number/ email in first place for them to keep your purchases ON FILE). Budtenders didn't even try to resolve issue just said "yeah we can't". Waste of money. Rude service.
You're website is complete garbage. As an elite member it's quite difficult to see what elite deals there are every week. Very frustrating to say the least. Your inventory is always inaccurate between what the website says and what the stores actually have on hand. Also a news letter sent out to elite members for the offers as they change would help a lot