High Ties is a local and independently owned cannabis retail company. We provide a safe shopping environment featuring state of the art technology and knowledgeable bud experts.
Our friendly subject matter experts are trained to answer your burning questions and share their understanding, and passion for cannabis with you.
At High Ties, we care about elevating your experience.
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Never had a problem till tonight got a gram a dabs Rockstar and when I open the pack the lid wasn't on properly and the gram melted and leaked all in the pack I hope something can be fixed about this first time this happens to me other then that I love this shop and people are chill there 🤙ðŸ¼
Follow up #2: they just informed me on how my experience was SUPPOSE to go… with no response again. Wow…
Follow up to this review: It was nice that you have reached out in attempt to fix things. I have reached out to you guys twice by email and I have had no response on this matter. I'm still waiting to hear anything from you guys. This is absolutely ridiculously poor customer service…
I've been to this location a handful of times, for I'm often in the town. This particular time I was picking up a joint, which I walk right back in to return/exchange my joint after purchasing, because it was completely bent . After looking at the 150 degree bent joint, the main concern of the employee was "if I return this I'd have to smoke it myself tonight". My concern was if it was even smokable or if there was a tear, for my partner and I were going for a walk to enjoy it, and didn't have the patience to "fix" it while out, for the employee was suggesting... So, instead of a happy returning customer they profited about 2 dollars. Thanks High Ties Embrun !
Use to be the best place around... past few months the quality of service has been withering... either can't find it in the back or bring you the wrong stuff... might be time to get organized before people start going elsewhere
Service is good but i find the point system very odd / suspicious compared to other dispensaries. Been going there for 7 months now and was told i didn't have enough points to use… my previous dispensary you could easily use your points 3-4 times a year and would get a decent discount 🤷â€â™‚ï¸
Excellent Staff Very knowledgeable in everything in store Great prices and a really cool environment.