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Jules was very helpful. Knowledgeable about product , happy to answer any questions. I'll be back !
Amazing customer service! amazing management! And a wonderful environment to walk into these people are very cordial and courteous with you and very patient and will help you with every step of the way I recommend this store to all of my friends! Keep up the amazing work Interlake smoke!!!
I was pleasantly surprised by the excellent selection. I also found the staff was very helpful and knowledgeable, providing great service.
Very limited selection. The employee never left his post behind the counter to assist - everything is behind glass display with no prices, i was tild if i wanted to know the cost of a product I could just come over to the counter and look it up myself. With the limited selection available and not much else for employees to do aside from standing behind the counter, I
would have anticipated a little more customer service than that. No membership club/points. I was told by employee that a membership club isn't important right now, they're just getting started. I can deal with that, as everywhere else I'm able to shop for cannabis, does indeed offer points for purchases to their return customers. Also, with a response such as the one I received, it's clear that encouraging return customers isn't important, so I likely won't return at all. Handicap automatic door openers don't work, I tried 3 of them (2 to enter and one when leaving). When I questioned the employee? He told me they don't work. Well, perhaps a sign or speak up when you see the customer leaving and attempting to use it! A sign to indicate that the automatic handicap door opener isn't operative would take no time at all to post. Having employee learn prices, or at least offer to look them up would also be a helpful.
Thabk you for the helpful information and sharing what your ideas are.