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Dec-24 |
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Delta 9 Cannabis Store, Winnipeg MB |
Great customer service.
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Feb-24 |
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Interlake Smoke, Teulon MB |
Very limited selection. The employee never left his post behind the counter to assist - everything is behind glass display with no prices, i was tild if i wanted to know the cost of a product I could just come over to the counter and look it up myself. With the limited selection available and not much else for employees to do aside from standing behind the counter, I
would have anticipated a little more customer service than that. No membership club/points. I was told by employee that a membership club isn't important right now, they're just getting started. I can deal with that, as everywhere else I'm able to shop for cannabis, does indeed offer points for purchases to their return customers. Also, with a response such as the one I received, it's clear that encouraging return customers isn't important, so I likely won't return at all. Handicap automatic door openers don't work, I tried 3 of them (2 to enter and one when leaving). When I questioned the employee? He told me they don't work. Well, perhaps a sign or speak up when you see the customer leaving and attempting to use it! A sign to indicate that the automatic handicap door opener isn't operative would take no time at all to post. Having employee learn prices, or at least offer to look them up would also be a helpful.
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Oct-23 |
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The Joint Cannabis, Winnipeg MB |
Customer service was terrible. Staff was confused, cpuldnt find anything and didn't even have knowledge of product from their own instore displayed advertisements. Also seemed to be out of lot of product? Don't know what's up but 2 negative experiences aren't encouraging me to return. A shame, I've been a customer for a long time.
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Oct-23 |
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Fire & Flower Cannabis Co., Selkirk MB |
Excellent service from knowledgeable and friendly staff! Good selection of product and good value for money.
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Oct-23 |
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The Joint Cannabis, Winnipeg MB |
If I could give a 0 rating or even a minus , I would. Dispatch fulfills in city deliveries first according to them. So expect to have your card debited for your online order - then wait.... they may be able to make it to the post office a couple of days later if they're not too busy. Because they are indeed busy with those in city deliveries. Plus they're short staffed you know. I'm absolutely amazed that they can manage at all with such issues. Shame on me for moving out of the city and being at the bottom of their service list.
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