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Tokyo Smoke Kanata Centrum
300 Earl Grey Dr Unit A18, Kanata, ON
 
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I never ever post reviews, but i had to share my experience because i was appalled at how rude one of the workers are here. Horrible customer service from the older heavy set gentleman. I also overheard the way he speaks (basically yelling too) to other employees (he seems to be in charge) and it's quite concerning. He also proceeded to speak unkindly and inappropriately about a customer after they had left while I was still in the store. Extremely unprofessional and unacceptable! Companies need to be more aware of who they are hiring. That aside, the other employees are nice and helpful. But they are also too expensive, while bluebird down the road is cheaper for the same and better products with good customer service. I wouldn't go here anymore unless i truly had to.
Review last submitted
Friday, January 23, 2026
 
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