| Fellow Bownesian and long-time-loyal return business customer of Bow Cannabis, which has had "usually" really solid service and product. HOWEVER, tonight was a different story. I would've purchased a brand new bong, some accessories and an high-quality Oz of Indica tonight… but the worker on Nov 20th, 2025 at 10:50PMish, locked the doors "at the very least" 10 mins early and when we approached the door, they quite literally darted to the backroom and immediately shut off the lights, we stood there for approximately 1 min before leaving. The staff, already had their jacket and backpack on too… Disappointing.
This is not a good sales practice and your posted hours of operation are important to your clientele. Tuesday-Saturday's you are supposed to be open until 11PM. Unfortunately the $200+ sale was lost to Canna Cabana. I conduct myself as a professional, I expect the same from the places I frequent, I think that's a fair expectation.
If the Owner or Manager would like to recover my business and rectify the situation, feel free to respond to this review and reprimand the employee somehow, so that other clients do not face similar issues. Check the Cameras if you doubt my claims and verify my extensive purchase history using my digits 7626. If it is properly rectified, then I will take down this negative review and post a proper solid rating based on my typically positive experiences and continue to spread the word about the shop around town. Thanks for the time, ac .. |