| Had a great turn around experience here. I absolutely love coming to this store THEY HAVE SOOOO MUCH VARIETY. Noah & the gentle man who sits up at the front with the iPad who scans IDs. Both are absolute sweethearts, they are so helpful and kind. I always feel so warm and welcomed by them both and Noah always helps me find amazing products.. these 2 both deserve a raise and a higher position. Unfortunately I've had some issues with the Asian lady who works here both me and my husband had issues with her in the past week. Her attitude towards customers is absolutely awful and unacceptable. I got really mad today when my husband came out furious because of how she spoke to him and treated him.
I finally called in to complain as we do and have started coming in here frequently now since the products and service from Noah is outstanding.
I am not one who likes to leave bad reviews or complain about others, me owning my own business and working in the customer service industry I know how difficult it is. But her whole attitude is not related to this, it's just her personality herself. I called in to speak to the owner and complain, she was definitely panicking when I spoke to her and said I've definitely had enough of her attitude. She gave me the owners number right away. I called Owen the owner myself and he was fantastic in resolving this issue promptly. I was very impressed with the results of after our call, and wanted to write this positive review. I hope she ca .. |