| So According to an UEM Employee the manager on duty who process a return of a product will have the amount deducted from their paycheck if BC Cannabis rejects the Refund...This fully explains why I just had the worse customer service and that putting it mildly.
This is the reason for the one star
Five days ago i purchased a Canister (Creme Royale Kush Liquid Blunt Cartridge). I buy about 3 per month from you location. I go to the same location multiple time a week and I know 90% of everyone that works there (some of them outside of the store) and every can attest to my honesty. But every now and then I get a defective canister. Months ago I bought the same (Creme Royale Kush Liquid Blunt Cartridge) and after a week it started licking but it was low enough by then that i just suck it up but i did take it to the office and they nicely said it was too low but i showed them the leak.
This time around, the same Brand started leaking days into purchase. So left it alone until i was able to take it to the store. The Leak was so clear i thought there was Zero chance they wouldn't care. I go into the store and spoke with one of the regular workers and he looked at it and said "oh shoot, yeah, let me ask my manager". 2 seconds later (2 Seconds) he comes back and said "my manager said we can do it" so I said no this is not ok you can clearly see a leak can i talk to the manager. A female manager (Assistant i believe) walked over to me and said its less than half. I to .. |