| There is a British girl who works here who will ignore customers to do stocking and Counting of product and likes to make herself busy if the store is packed. I see this all the time , I forgot my ID and I shop here often and normally have my wallet, I said no problem my gf would come in for herself she has cancer and cannot travel well, she was then refused service. Everyone but this girl seems to want to work. There are better places to go or avoid this girl when working. The best staff members do not seem to last at this location.
Edit 09/25 I will be adding an edit as they do not seem to read the reviews my girlfriend who has cancer and valid ID went into the store to get her own product since I forgot my wallet and was denied service by the girl who rather count stock
Some issues should be brought to the corporate level as they do not seem to be addressed on a store basis
"experience and the frustration it caused. While we understand the situation you described, we are required by law to ID every customer who enters the store, regardless of how often they shop with us. If someone does not have their ID with them, we unfortunately cannot complete a transaction this is a strict compliance policy that all licensed cannabis retailers must follow." |