Logo image for Canna Cabana Parkway Mall, Scarborough, ON

Canna Cabana Parkway Mall
85 Ellesmere Rd, Scarborough, ON
 
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I walked in this morning with 2 staff working and only one other customer in the store. Was inside for at least 3-5 mins without one greeting (not even an eye contact head nod or smile ) OR any assistance while TWO staff helped ONE customer. I drove out of my way to go to Bathurst and Steeles this evening because their customer service is outstanding, they know how to move a line (these guys don't have a clue even when there are 3 staff on the floor smh) and the store is clean and not grimy like this one. And WHY is the Celestial Pack over $20 cheaper at the Bathurst location?!?! Absolute waste of my time and gas today and it won't happen again. At this point I believe there is more than just Customer Service and Cleanliness training that is lacking at this location.
Review last submitted
Wednesday, September 17, 2025
 
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