| If there was an option for ZERO stars or even NEGATIVE stars, this place would get it without hesitation. What happened tonight was absolutely unacceptable and beyond insulting.
On August 7, 2025, at 8:35 pm, my wife and I walked in together. I forgot my ID — fine, no problem — my wife had hers and showed it to buy what we came for. After we picked up the product, she politely asked the guy at the fridge if it was okay for her to take money from me since I had the cash. He said "Yes, sure" without hesitation.
The second she took the money from me, his entire attitude flipped. He suddenly refused the sale, raising his voice in front of another customer and accusing us of "being on camera trading money for cannabis" like we were criminals. I calmly offered to grab my ID since we literally live in the same building, but he flat-out said "No, I won't be selling you anything" in the most smug, arrogant way possible.
This was humiliating, disrespectful, and downright hostile. We're in our late 30s, we're regular customers — every other staff member knows us — but THIS guy has made us feel unwelcome twice in a row. The first time, we kept quiet because another staff member stepped in to de-escalate his behaviour. But tonight? This crossed every line.
The way he spoke to us was disgusting. The rudeness, the false accusations, the public humiliation — we've never been treated like this in any store in my life. If management doesn't care enough to deal with this guy, then .. |