| I went in for something and ended up having to get a refund, usually you have to tap your card if that's how you paid, this wasn't asked of me, so my bank asked for them to send me an email so I can get an expected credit not received if they didn't pay, they said I could expect the email but I have not gotten one, yes my card was close to the debit machine but without saying the price you shouldnt hit the pay button and I should not have to wait days for my own money returned.
I have spent upwards of $250 this January alone, in my opinion that's not how you should treat repeat customers
Update: it has been 7 business days since the event and no money has been refunded, that's 9 full days in total. Today makes 10, but today is not a business day. tbf it has been 5 business days since I got the email,you don't have to be in business to know that's just bad business.
Update: I had to get my bank to give me a 'credit not received' after waiting 9 business days |