| Follow up #2: they just informed me on how my experience was SUPPOSE to go… with no response again. Wow…
Follow up to this review: It was nice that you have reached out in attempt to fix things. I have reached out to you guys twice by email and I have had no response on this matter. I'm still waiting to hear anything from you guys. This is absolutely ridiculously poor customer service…
I've been to this location a handful of times, for I'm often in the town. This particular time I was picking up a joint, which I walk right back in to return/exchange my joint after purchasing, because it was completely bent . After looking at the 150 degree bent joint, the main concern of the employee was "if I return this I'd have to smoke it myself tonight". My concern was if it was even smokable or if there was a tear, for my partner and I were going for a walk to enjoy it, and didn't have the patience to "fix" it while out, for the employee was suggesting... So, instead of a happy returning customer they profited about 2 dollars. Thanks High Ties Embrun ! |