Mike D
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2.0 ★★ ☆☆☆ |
Jun-25 |
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Buds 4 Less, Barrie ON |
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| I've been coming to this location for a few years now because the prices and products are usually solid. But lately, the customer service hasn't been the same. Some of the staff just don't seem interested in helping — one girl with black and white hair acts like it's a chore to answer questions, and I've overheard another guy (Braden, I think) talking badly about management right in front of customers, which felt pretty unprofessional. I've also had a few recommendations that were the complete opposite of what I asked for, which is frustrating when you're being specific about what you like. That said, I've always had great experiences when Catherine is working. She actually listens, remembers what I like, and always has solid suggestions lined up. I feel like she genuinely enjoys helping people, and it makes a big difference. If more of the team had her attitude and product knowledge, the vibe would definitely be better overall. Now I usually just stop by when I know she's in — it's the only time I feel confident I'll leave happy with what I got. | ||
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