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They don't know their products.
My first time coming to this store to buy some concentrate(live rosin) - first experience, the employee gave me pre-rolls instead of concentrate. Second issue: it's warm, mostly all other dispensaries keep their concentrates in a fridge, so they don't become runny, and so that they stay fresh - 3rd issue: entire time while cashing out, the employee is holding the container upside down, once I got home, all the concentrate was stuck to the lid.
Second visit:
Website showed a particular concentrate I wanted, went in and asked for it by name, specified that it is a concentrate, employee said they only have one left in stock, he heads over to the display cabinet, unlocks it, and gives me a concentrate that was sitting in the display cabinet for God knows how long. Again, not stored properly. Again, while cashing out, employee is holding the container upside down.
How can we count on them to give us recommendations on their products when they don't even know what they're selling or holding in their hand?
If you're a concentrate user - look elsewhere.
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