Michael D
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1.0 ★ ☆☆☆☆ |
Jan-25 |
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Canna Cabana, Edmonton AB |
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| Dear [Manager/Supervisor], I hope this message finds you well. My name is Michael Dawe, and I am writing on behalf of my wife, who recently had an uncomfortable experience at Cana Cabana's Bonnie Doon location on January 27, 2025, around 12:30 PM. This incident involved one of your service workers, Brody, during the ID verification process. While she fully understands the necessity of showing ID for compliance and responsible service, she felt that Brody's approach was overly aggressive and unprofessional. During her visit, he took an unusually long time examining her identification, which made her feel increasingly anxious. Adding to her discomfort, she was alone with Brody in the store when he informed her that he was the only one working. When she requested to speak to a supervisor, this response only heightened her fear about the situation and made her eager to leave as soon as possible. It felt intimidating, and she was left feeling vulnerable during the interaction. As a result of his prolonged scrutiny, she became nervous about him having access to her personal information, including her address. His demeanor felt more like an intimidation tactic rather than a standard verification process. As her husband, it is concerning to me that she had to endure this experience, especially as a woman who was subjected to what felt like a power trip. I am sure that this experience has happened to others, particularly other women, and it makes me feel ill to think about t .. | ||
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