Jason M

Jason M

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1.0 ★ ☆☆☆☆	Jul-24
Cannabis House, Edmonton AB
AVOID!!! DO NOT STAND BEHIND PRODUCTS. Will not shop at this or any affiliated or like-minded or like owned shops. People need to learn about the products they sell. This ShredX 510 is a new design in how the oil reaches the coil. It failed at 3.6v and started reading NO ATOMIZER. Replicated over multiple batteries. My usage is multiple 510 carts a week. I run them down to nothing left. I will transfer this oil out to another cartridge and finish it off. But I will not return and urge others to avoid, as this place does not honor the receipt that clearly indicates a refund for faulty products, and they are rude and dismissive.

1.0 ★ ☆☆☆☆	Sep-23
Cannabis Discounter Southport, Edmonton AB
Called because my 510 1g cartridge leaked(and hemoraged the remainder) after maybe 20% use, was informed the return policy is 3 days. It says it on the receipt, fair. But, for a low to moderate user, it could be weeks before we realize it leaks. The cartridge was purchased on the 8th, and this happened on the 12th, destroyed my battery, as it must have ruptured and was nearly full and is now useless. The employee who answered was polite and respectful, but as this has now cost me over $80 to REPLACE the cartridge ($40.94) and battery ($45 from another retailer) I will not be back. A 2 star review, IMO, is reserved for companies that mess up and attempt to repair it while still falling short. You guys don't qualify. And one final note, you're in the cannabis game, maybe try to hire some people who have, at the very least, tried the stuff you sell. This may have been a manufacturing issue, but if you can't back it, maybe don't sell it. I'll pay a little more somewhere else.

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