I asked for a live resin cartridge. Exact words. The employee sold me a disposable vape. I didn't realize until I opened it up outside the store. Immediately, I went right back in to exchange. The employee phoned a manager and I was told they couldn't exchange it.
So I asked for a specific product, the employee gave me the wrong product, and now their screw up is out of my pocket. Garbage customer service to cover for a mistake made by their employee.
Response to owners' response: I don't understand how them giving me the wrong product after I asked for something specific is them doing everything they can. Regardless, it was an employee error, and I still had to pay for it. I'm making a point to tell everyone how garbage this store is.
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