Rishae F

Rishae F

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1.0 ★ ☆☆☆☆	Apr-25
Canna Cabana Keele, North York ON
Be very careful buying from this store. I usually purchase from here, but this time was the last time. I purchased a 7g bag of Cropped saliva (Divvy). I asked the man if it was good bud and he said yes. I went home and opened it, it was all crushed up. I called back and they had the nerve to tell me once opened it can't be returned, MIND YOU, there was no communication from the employee stating that it was not whole bud nor was there any labels, warnings or signs. For me, it's not an issue but I don't smoke weed with stems in it or weed that is already crushed up I should have known something was wrong because it was on special for 20$ 7G. After getting off the phone with the unprofessional girl, she said she reviewed the camera, and stated I was on the phone while talking to the employee, so basically insinuating that I may have not told him or was distracted, but did not say she verbally heard mine and the employees conversation about what I wanted. It seems like they need the money more than me so they can keep it. But the the customer service is not good at all. Taking initiative for the lack of PROPER labels should have been the first thing, but when dealing with young, unprofessional people who have no interpersonal or proper customer service skills, how could you expect any better? I refuse to argue with people that get paid minimum wage.

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