Ernest A

Ernest A

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1.0 ★ ☆☆☆☆	Aug-23
Canna Cabana 14th St, Calgary AB
I typically don't like giving out negative reviews, however, I was over charged for an item I purchase that was incorrectly advertised. The item was going for $18.10 online AND in their store binder that they printed to let you know what they have in stock. I understand prices online may be different but their in store binder was displaying the same price. I completed my purchase not thinking of anything and I quickly noticed after I was charged for $19.79 before tax. I went to go back to let them know there may have been a mistake and I was overcharged. I was told they couldn't do anything for me and that was what the price was showing in their system, even though the cost that their advertising in store AND online was going for $18.10. I was more then happy to keep the item and to do a price adjustment because I did want it in the first place and that's the priceI expected to pay for. But they denied the price adjustment and said they couldn't do that. I ended up returning the item (apparently they could do that) because I didn't want to support this store for pricing gouging. They made me feel like it was my fault that the prices were not properly advertised? That was not okay and the situation was extremely mishandled. When I expect to purchase an item at the cost of being advertised in store, that is price I expect to pay for. I'm sure for any other customer walking in they would feel the same You're probably reading this, wow I'm making a big deal over a ..

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