Stanislav K
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1.0 ★ ☆☆☆☆ |
Nov-25 |
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Highlife Cannabis, Brantford ON |
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| I had a very disappointing experience at this dispensary today. They're running Black Friday deals right now, offering ounces for around $79–100. I picked up what was advertised as a 34% indica, and what I found inside honestly shocked me. The product didn't even smell like cannabis — the odor was terrible, and the buds had an ugly, rusty orange color. Nothing about it looked or felt fresh or even remotely close to the quality they claimed. I came back hoping to exchange it, and one of the staff members simply told me, "Nothing we can help with," because I had already opened the package. But how am I supposed to know it's bad without opening it? If that's the policy, then at least open one unit on display so customers can see what they're buying. I've been coming here for three years and never had issues before, but this time really changed my opinion. It feels like customer care is no longer a priority. They just want to push out old, low-quality product at "holiday sale" prices — the kind of stuff no one would buy otherwise. Extremely disappointing experience. | ||
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