Today I was served by someone claiming to be the owner- I have no way of knowing if he was the owner or not. He was welcoming at first but when I asked if he could help me compare the terp profile between two products, he started to get aggressive because he didn't understand what I was asking him to do. If I were to ask any other staff, they would absolutely understand because it is part of the certification required to work there, I have it too. It is also part of the training for people that want to own these types of stores. He then asked me to teach him, but again, in a hostile way. How are you going to have a store named after two of the biggest stoners of our time and know exactly nothing about the product?
He asked me why I wanted to know, so I explained to him that knowing the basics about terps can tell me more about what I am getting out of my purchase than potency percentages do and he got angry with me again gesturing to everything around him saying "do you know how many product's we have" again, completely misunderstanding what I am saying to him. From now on, I am only shopping here if the regular staff are in, I won't even entertain the "owner", he clearly doesn't know anything about the product or his customers. :s
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