Gideon B
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2.0 ★★ ☆☆☆ |
Jul-25 |
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Fogtown Flower Shop, Toronto ON |
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| I stopped by this store today and picked up a pack of prerolls that were on sale. I asked the staff about the brand (which I didn't recognize) and assumed the discount was for promotion. Even the clerk admitted she hadn't heard of it before, so we definitely had a brief conversation about the product before I made the purchase. After leaving, I tried one of the prerolls and was really disappointed. It tasted awful, smelled stale, hurt my throat and didn't have the expected effects. When I checked the packaging date, I saw it had been packaged over nine months ago (nov 11 2024), which likely explains the quality (and discount). I returned to the store about two hours later with the pack and the partially smoked preroll to express my concerns. Unfortunately, the manager wasn't very helpful. He made excuses about how pre-rolls are generally old or how he was not being able to do anything because the item was discounted, even though I was clearly an unsatisfied customer. He did offer to swap the product but only for the exact same thing, which obviously didn't help. What bothered me most was the dismissive attitude and the unwillingness to take proper responsibility or escalate the issue. He kept making excuses saying that its normal for prerolls to not be fresh which I understand, but not to this extent. I understand that cannabis ages, especially sativa products, and old stock can lose potency and quality but that should be clearly disclosed, and customers should b .. | ||
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