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1.0
★
☆☆☆☆
May-25
Boss Cannabis, Port Coquitlam BC
I was a loyal customer to this location and when I had issues with multiple leaking tips it is unfortunate that after purchasing 3 leaking tips in a row I finally brought the last one in and they would not exchange it and told me it was considered a "user issue"...
They offered me 15% off of the purchase of another tip...
I felt unheard and left feeling like a completely unsatisfied customer.
I will be loyal no more.
I want to know that when I am purchasing products that turn out to be faulty that I have some sort of protection.
If it was once or twice fine but it was the 3rd tip that I purchased in a row.
I'll be taking my business elsewhere.