I visited the store today to use a $5 coupon I received during my last visit about a month ago. Instead of just accepting it, Mike decided to interrogate me, asking for the name and hair color of the person who gave it to me. It honestly felt like he thought I was trying to pass off a fake coupon, which was completely unnecessary and unprofessional.
I get that stores need to protect themselves, but Mike's approach was over the top and made the whole experience uncomfortable. I ended up leaving without making a purchase, and I won't be returning if this is how customers are treated. I hope the store rethinks how they handle situations like this, as it really reflects poorly on the business.
Horrible prices as well. Go down the street for way better prices
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