Make it right? How? You had one shot to be good to customers. You sour that, it's over. We remember the bad experience more than the good, train your staff that. You lost a customer, and in retail, that should be the last thing you'd want to hear. Straight up. I don't want you to ask me to 'reach out'. Too late. I encourage all cannabis customers to SHOP ELSWHERE. There are far better dispensaries in the city, with point systems, KNOWLEDGEABLE, FRIENDLY staff, better selection and prices. Do a little bit of research, trust. Thank me later.
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