Eileen B

Eileen B

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1.0 ★ ☆☆☆☆	May-25
Bow Cannabis, Calgary AB
I normally don't do reviews but I left here in tears over a simple device exchange. I bought a device earlier in the day and it was pleasant and I talked with the lovely white haired gentleman. Unfortunately after charging it didn't work so I just wanted a different one. I went back and the manager on duty Steven was entirely unprofessional. Both staff told me they had no knowledge of the device so they couldn't help me. When asked if I would need a receipt in case this one didn't work, I was told I'd be "shit out of luck as we don't have anymore left". At one point I even asked why I was being treated so poorly, and was told by Steven it was because he could get a straight answer out of me. I just wanted an exchange. This store was a favorite of mine, I am so disappointed.

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