Jenn &

Jenn &

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1.0 ★ ☆☆☆☆	Feb-25
Canna Cabana, Woodstock ON
This review is for the online customer service, "John Intellworx" to be exact! And this includes the online ordering as well! Back in late December, I did an online order, i was ordering a cartridge, the page included the picture, description and everything but the price was listed at $1.49, yes, I was a bit confused on why it was so cheap but that's the one I was looking for, I ordered it and some flower as well, when I got to the store, my flower was in the bag along with some rolling papers but no vape cartridge, I was so confused and showed the girl the email confirmation of my order, she tried fixing it but couldn't, she told me to email and they should do something about it. I left the papers behind because that's not what I ordered and didn't like their papers. Well I sent an email that night, waited for a response, after a few days a response came in requesting name, phone number and email, which mind you I sent in the first email, the next day I received an email telling me the request was closed, nothing was done, I have been going back and forth asking what has been done because as I mentioned, I left the papers behind, I believe they should honour the online prices, no matter what, as that's how many of us shop nowadays. Every time I reply to their email i receive an email back saying my request has been closed! So that's why this bad review! If someone is shopping online and there's a different price in-store or it's the wrong product, the store sho ..

1.0 ★ ☆☆☆☆	Jul-24
HighLife Cannabis (Chronicles), Woodstock ON
Edited (bottom)*this review was for Chronicles….. If I could give this store minus 5 stars I would, Anthony is a jerk (and a few other choice words)!! This guy is the rudest person I've ever met!! Our dog was one of the first to be allowed in the store, and last year they asked us to stop bringing him, so out of respect we did! I worked hard on more training, I asked if they would give our Husky another chance at being in the store, the girl said yes, so I began to follow, Anthony turned around and walked back out towards me saying "No", and unfortunately my dog assumed he was getting attention because Anthony and started engaging him and he started to jump up (which I corrected immediately) and the "jerk" said "this is why he isn't allowed in" mind you there was no one else in the store. I don't see any harm in giving him another chance, if he didn't just sit and wait then fine I won't bring him back in again!! Apparently this store is "pet friendly" but not to Husky's and "whatever dog they choose". All other stores allow him in and don't "pick and choose" which dogs are allowed or not. Dundas Cannabis store (which is just up the road) is better anyway and they're so helpful and friendly!!! And my Husky loves people, he likes saying "hi", especially if someone engages with him! So, it has been quite some time since I left this review, no response from anyone (they respond to the 5 stars, or if someone has an issue with product), since leaving this review, Antho ..

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