Lock the doors early. I should be able to show up at 10:57pm as I did today, and be able to get the 1 thing I need. Did I? No. Door was locked, and nobody answered phone. Closing time isn't til 11, which is what time doors should be locked to customers. So unfortunate, loyal customer won't be returning to this franchise. If I could give less than 1 star, I would.
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