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I never post reviews and usually reach out to store management, but Delta 9 doesn't have a corporate email or phone number I am able to find, so here goes.
On Wednesday, August 13th, 2025, my sister overheard an employee say to her coworker, "residential survivors are nasty drug meth addicts." This redhead, over-50s employee was told off by my sister, and our family will not be shopping here while this woman continues her employment.
Every Indigenous person you know has family that are residential school survivors. Our Dad and kookum included. Comments like these are hateful and discriminatory, and have no place in society let alone any business under any circumstances. I am sharing this publicly because it is important that other Indigenous customers and allies know what was said, and that the company understands the seriousness of this incident.
I request that Delta 9 management to take accountability, address this behavior, and ensure staff are properly trained on anti-racism, reconciliation and respect. Until then, I cannot recommend this location to anyone. If more information is needed by management regarding this incident I encourage you to reach out.
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