Steve D

Steve D

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1.0 ★ ☆☆☆☆	Nov-24
True North Cannabis Co., St Catharines ON
It's the worst store to go to. I was banned from the store. The first time I had gone to the store I was served by the manager and she was not the nicest, I mean like no smile, no how are you doing today, just "what do you need". I was like ok so I just ordered and left. I went back a couple days later there was another staff member there who had much better customer service. I got my order and asked if they have another product that I was interested in. The staff member told me to come back and ask the manager, I said the manager is not nice at all and I'm not going to deal with her. A few days later I went back and got my order again and there was a different staff member there so I decided to ask them about the other product I was interested in and once again I was told to speak to the manager and again I told them the manager is not nice. Well to make the story short a few weeks later I go back and there is the manager that is not so nice, well she let's me in to the store and I go and order and she says to me "my staff tells me everything you say about me and we don't want your service, you can leave my store now." I told her I'm a paying customer and I'll talk to head office about the problem. She says "my regional manager says your banned from the store." I left and called head office. I still have not got a call back from head office. Well all I can say is that there are other stores that have better products for cheaper and friendly staff to serve you as I ..

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