Justin G

Justin G

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1.0 ★ ☆☆☆☆	Jan-25
The 59er, West Pine Ridge MB
If I could give 0 stars I would, I went to the cannibus store to purchase a single use all In one vape, they really pushed for me to buy so I did the vape cost me $50 it worked for a day or 2 then completely stopped working, I was never offered a receipt. I went to talk about it getting returned or replaced. I was told by the staff working that they would replace it without the receipt but the manager wasn't in, went back the next day still no manager, I was told that the manager was forsure going to be there the next day and they weren't there also but left a message telling me that I had to contact the supplier myself. Which is not a thing btw, after 3 days of finally getting ahold of the supplier. I was told that it was actually the locations responsibility to contact and they had no idea why the customer was doing it. I then finally got ahold of a manger saying that I needed a receipt even though I was never given one and I was told I didn't need one. I still have the vape and the original package it came in and proof of the transaction and the manager even pulled up the proof but still they refuse to help, they sent me on a wild goose chase for a week and wasted my time and refused to do anything that would help or make the situation right. I would rather drive into the city then ever step foot in this building ever again, terrible costumer service. I have worked in retail my entire life and never have I seen service like this

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