Shelby's S

Shelby's S

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1.0 ★ ☆☆☆☆	Oct-24
Tokyo Smoke, Thunder Bay ON
Update August 2024 Don't try to talk to the owner about a problem with an employee because he will find a problem with what you've said and deflects everything. I usually go here Tuesday for seniors day or Wednesday for the sales. I was a regular customer and praised the owner for being friendly and helpful, but looking back, all he did was upsell a different, more expensive product and not what I had asked for in the price range I gave his employee. The boss heard and interrupted our conversation to upsell the more expensive product. I'm not going back here, but that wasn't my problem. Arthur Street has an employee that is rude, makes their own rules, and breaks the bosses rules, but according to him, the employee will be talked to but not about my problem with the employee. I apparently gave the boss info that I was rung through the till improperly, but that's all. The employer said there were 2 people on my account, so he/she couldn't give me my senior discount. I had ordered it online through my account and email - something I've done many times and i got a family member to pick it up because delivery for me is very late because I'm usually the furthest out. I called because there was 2 people on my account and I wanted to know why because I couldn't get my senior discount with 2 people on it. He doubled talked, talked over me, and is a very fast talker and I got very frustrated. I was tired of the disrespect, told him that I was frustrated with him not listeni ..

1.0 ★ ☆☆☆☆	Oct-24
Tokyo Smoke Thunder Bay, Thunder Bay ON
Update August 2024 Don't try to talk to the owner about a problem with an employee because he will find a problem with what you've said and deflects everything. I usually go here Tuesday for seniors day or Wednesday for the sales. I was a regular customer and praised the owner for being friendly and helpful, but looking back, all he did was upsell a different, more expensive product and not what I had asked for in the price range I gave his employee. The boss heard and interrupted our conversation to upsell the more expensive product. I'm not going back here, but that wasn't my problem. Arthur Street has an employee that is rude, makes their own rules, and breaks the bosses rules, but according to him, the employee will be talked to but not about my problem with the employee. I apparently gave the boss info that I was rung through the till improperly, but that's all. The employer said there were 2 people on my account, so he/she couldn't give me my senior discount. I had ordered it online through my account and email - something I've done many times and i got a family member to pick it up because delivery for me is very late because I'm usually the furthest out. I called because there was 2 people on my account and I wanted to know why because I couldn't get my senior discount with 2 people on it. He doubled talked, talked over me, and is a very fast talker and I got very frustrated. I was tired of the disrespect, told him that I was frustrated with him not listeni ..

3.0 ★★★ ☆☆	Oct-24
Canna Cabana Fort William, Thunder Bay ON
Good prices but not a lot of options. I guess they are the popular place to go to, and they get low on stock ...... They say they ID anyone that looks 45 and under ..... lol they ID everyone and won't let people that are obviously 65+ enter without flashing your ID.

3.0 ★★★ ☆☆	Mar-23
Kia Ora Kannabis, Thunder Bay ON
Nice little place but a little pricey.

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