P H

P H

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5.0 ★★★★★	Apr-25
One Plant Walkerville, Windsor ON
Beyond Exceptional Service and Knowledgeable Budtenders! I want to take a moment to acknowledge the outstanding customer service provided by Krysta and Rose. Since I started visiting this dispensary, they have consistently gone above and beyond to ensure a fantastic experience. Their knowledge of the products is impressive, and their work ethic is truly commendable. I've never encountered any issues during my visits, and their friendliness and professionalism make each trip enjoyable. I can confidently say that I will continue to choose this location for my needs as long as Krysta and Rose are part of the team. For anyone looking for a reliable and welcoming dispensary, look no further! 5/5 stars for these fantastic budtenders – keep up the great work!

2.0 ★★ ☆☆☆	Jan-25
True North Cannabis Co., Windsor ON
I am writing this review because I have encountered a lack of professionalism and poor customer service from True North. I have been a customer at this location since it opened. Over the years, the store is slowly falling apart. Just entering the store can be enough to turn a customer away because of the barriers that prevent customers from entering the store. There is no greeter, and it can take up to 20 minutes for someone to come let you in. The budtenders are talking and singing, rather than checking customers out. Their Pricing. Since purchasing from True North I have watched prices of almost everything go up. When other stores remain the same price. They blamed it on their supplier. They claim to price match and beat their competitor's prices by 5%, but this only applies if the competitor's price is below their listed 'book price'. The Customer Service. Subpar, to say the least. Most times you enter the store, you are greeted with a yelling budtender telling you that they will be with you shortly. However, when there are multiple people in line and at the door waiting to be greeted, this experience can be overwhelming. Some of the employees don't seem to care or follow their own rules and seem to be making up the rules as they go along. They lack knowledge about the cannabis culture. By the time you are finally at the counter, the employees like to dance and sing to terrible, non-cannabis-related music. It takes easily 15 minutes, with the wrong employee, ..

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