EDIT: after speaking with Thomas, he agreed to buyback the product and provided me with the correct item. Very polite and the store is fun to look around. I appreciate your understanding and transparency!
gave me the wrong product when I clearly stated what I want (I even clarified twice for her).
when I got home, I opened it and realized it was the wrong item (same packaging, just different label).
I wasn't offered a receipt or chance to make a membership so I'm stuck with something I don't want because your cashiers have terrible communication skills.
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