Kevin L

Kevin L

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1.0 ★ ☆☆☆☆	Sep-25
Canna Cabana, Collingwood ON
Be ware of the Fuego products served here. The are not a reputable business. I purchased the Dream Weaver strain it was comparable to sticks, hay & grass clippings. I went to return this product for a refund. They were not considerate, or pleasant. The guy with the long black fuzzy hair had a very unpleasant disposition. I went there twice to get a refund & a new budtender who obviously didn't know how to perform a refund showed me a picture on his computer of someone who sent back the same grass clipping container of milled product. I worked for a medicinal cannabis facility so the fact that this product passed QC is outrageous. And the fact that they wouldn't refund me for selling me such a horrible product. I will NOT return to this Canna Cabana. Even though I'm an elite member. This is ridiculous. Edit After Response: Thank you for the response. Wasn't sure I was going to receive one or not. Now that I am aware of your stores return policy I will act accordingly. It seems that some of your budtenders aren't on the same page with your policies as I was promised a hassle free return. The amount of effort I've put into this product dissatisfaction is definitely not been hassle free. What is particularly concerning is that I was shown evidence by one of your budtenders that others have sent back the Fuego Dream Weaver 7g strain & I was NOT offered a different product by the same budtender that was rude to me in your store. This is well beyond the money aspect as ..

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