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Oct-25 |
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Canna Cabana, Calgary AB |
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Terrible service at every location and the website is terrible too. Every time I order delivery they never meet the window of time it says. They called and don't have the product I ordered and the staff don't even have the ability to refund an order unless a manager is there. No one at any location I called today for help answered the phone. Delivery is $10 and you still can't get what you ordered on time. Staff has no idea what to do and always say I have to talk to my manager. TRAIN PEOPLE TO DO THEIR JOBS. I would rate a zero if I could. It should not take 7 hrs and a a manager to get delivery. I give up on this garbage company. Fix your website. I even asked for a replacement suggestion or something and the employee had no idea, said give me 10 min to call my manager and see.... No one provides good customer service anymore.
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Nov-24 |
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Bud Mart Cannabis Penbrooke, Calgary AB |
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Best service ever for any cannabis store. Adam and his staff are incredible plus you get to see his cute dog! Thanks you're all DOPE!
A new owner took over and I had a super pleasant experience today, (Nov 10) knowledgeable and helpful and they offer a really good rewards program. They also had product I hadn't seen at other stores.
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