Ashish b

Ashish b

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1.0 ★ ☆☆☆☆	Aug-25
Canna Cabana Jasper Avenue, Edmonton AB
Absolutely the worst experience I've ever had at a Canna Cabana. I've been a regular customer at CC for almost 2 years, but the so-called lady "manager" working the evening shift at 10275 Jasper Ave on August 21, 2025 was nothing but rude, arrogant, and completely unprofessional. On August 12th, I purchased a Hard Hitters Liquid Diamond Blueberry Octane cart along with a tribal power shreb battery. It came with a white top instead of the usual black, so I immediately asked staff if it was the correct cart as it usually comes with a black top and has a little logo to it. They reckoned that it was fine and probably new packaging. A few days later, the cart started clogging and wasn't hitting properly like any regular liquid diamond cart does. I returned with my receipt and packaging, well within the 14-days policy, just to raise the issue. Instead of helping, the manager accused me of swapping the cart and flat-out refused to verify even remotely in her capacity. She ridiculed any chance of any packaging change or sales error, the salesman, where I even opened the same cart in store on CCTV camera after purchasing it on Aug 12th while asking him the question. Instead, she yelled "I'M THE MANAGER" as if that excused her ignorance, and then opened a completely different flavour by Hard hitters just to prove me wrong instead of checking the actual product (Blueberry octane) that I paid for. I don't even care about refunds or exchange. I discard a cart every two to th ..

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