Neil M

Neil M

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5.0 ★★★★★	Apr-25
Canna Cabana Falconridge, Calgary AB
I normally have a good experience at this location, but the self-proclaimed manager was the one who gave some of the worst customer service I have ever experienced. I came in cheerly with a smile on my face, and asked the percentages on a specific product, the manager gave me a specific percentage, sold me the product, and when I then looked at the product, it was a full 3% less than what she had quoted. The reason I asked her specifically, is because I know that sometimes what is quoted in the books is not accurate, and I wanted an accurate percentage. I waited till she finished serving her previous customer before I went to speak to her about the discrepancy,. I didn't ask for a refund or an exchange, I just said that in the future, if someone asks specifically for percentages, then it probably behooves her to check the percentages before she sells the product to the customer, and she got wildly belligerent. She barked at me that she could do an exchange, which I reminded her. Her I already told her I didn't want, I just wanted to make sure that she doesn't accidentally lie to the next customer like she did to me. She got more upset and started ranting, and then said you can take the exchange or leave. I have never experienced this kind of wild belligerence at this location. I encourage whoever is actually in charge to watch the video, to ensure that everything I said is true. You don't need to be losing customers, because your manager doesn't know how to deal wit ..

5.0 ★★★★★	Jan-23
Global Leaf, Calgary AB
Raj and the staff are very knowledgeable and friendly and know how to find your poison! The selection is HUGE!! Biggest in Alberta I think. It really is Calgary's 1 stop cannabis stop.

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