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Great staff. Noticed a man trying to bring his pit bull into the store claiming it was a "service dog" I can say, by the way the dog was not trained and or leashed it definitely wasn't. Do better man.
2:40pm on a Thursday, only customer in the store. Was not greeted upon entry, not a wave or a smile. I had questions about Sativa 10pk options, there were two women on shift. One was seemingly on break (Jess) and another was at the counter (blonde woman with glasses). Blonde woman proceeds to give me the options, one of which are Indica. Jess chimes in with helpful suggestions which prompts the woman with glasses to say "well do you wanna help her, Jess".
Wanting to get the heck out of there, I chose the one I'm familiar with and the woman was dismissive the entire time. Didn't look at me when I said "thanks, have a good day". Not sure what her deal was.
I love coming to yall cause of the locality and sheer friendliness, but man. It's not really that deep, but it gets to a point you feel me. You can't be closing the store 15 minutes before closing. If you wanted to do that change your hours. This is like my 7th time, maybe 9th I'm just being generous but I know you guys can rectify this. This ain't nothing that will stop me from coming, but I know based on observation of what some of my friends say, and now witnessing it myself, it kind of gets annoying. But I love yall, more life, more love, thanks for providing me with the Smoke
Store tried to reject me for my service dog. I will leave this here so you can review the rights of service dog handlers. Definitely educate yourselves because you will stand in front of a lawsuit if you continue the way you're going
In British Columbia, service dogs are not required to have formal certification credentials. While a certification program exists, it's voluntary under the Guide Dog and Service Dog Act. Even without certification, individuals with disabilities who rely on service dogs are still protected under human rights law and have the right to access public spaces and services.
Here's a more detailed explanation:
Voluntary Certification:
The Guide Dog and Service Dog Act in BC allows for the certification of guide and service dog teams, but it's not mandatory.
Human Rights Protection:
The BC Human Rights Code ensures that people with disabilities who use service dogs, regardless of whether the dog is certified, are protected from discrimination and have equal access to public spaces and services.
Public Access Rights:
Certified dog and handler teams have the same rights as those not accompanied by dogs, provided the dog is well-behaved.
No Mandatory Proof:
Handlers are not required to carry proof of certification, though some may choose to do so.
Focus on Training and Behavior:
The key aspect is that the service dog is well-trained and well-behaved, regardless of whether it has formal certification.
Excellent atmosphere. Very knowledgeable staff. Overall a great experience every time