You're Always Welcome At Canna Cabana!
Here at Canna Cabana, we’re all smokers too: that means we know what makes or breaks the best bud. For over ten years (that’s right, since before legalization!) we’ve been creating spaces for enthusiasts to gather and share their love of everything cannabis. Our mission is to provide a welcoming, positive place for smokers new and veteran, young and old. Welcome to our Cabana—we built it for you.
There’s no ordering off a confusing menu here. We’re the only cannabis store in Airdrie with all of our cannabis out on the floor so you can take your time, browse, and get recommendations from our beyond friendly team. And there’s always something going on at Canna Cabana—let’s get you up to date on the latest weekly deals, promos, and sweet giveaways.
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My experience at this business was one of the worst I've ever had anywhere. I usually really like this business and have had good experiences here, but a few months ago, I was charged twice for a single purchase. The employee who helped me at the time — he had longer dark hair and was speaking what sounded like Portuguese — assured me the issue would be fixed. It never was.
I spent months waiting, following up, and giving them every chance to make it right. Nothing. No refund, no response, no accountability. I'm still out $50 because of their complete lack of professionalism and responsibility.
Based on how they handled this situation, I absolutely cannot recommend this place to anyone. If this is how they treat customers after taking their money, I'd strongly suggest going somewhere that actually values honesty and follow-through.
I was very disappointed with my experience. The employee did not seem to know the products at all and couldn't answer basic questions. On top of that, they looked uninterested and unmotivated to help. It felt like they didn't want to work or provide proper customer service. This made the whole experience frustrating and unprofessional.
It's great having you back in the neighborhood after the big flood. Everybody at the store is always so kind and fun to talk with.
At the counter in the newly remodeled and repaired store, you have placed a barricade between your guests and associates. There are tall sales racks, full of lighters and other items that are preventing me as a guest to interact with your associates. It interferes in the sales process and customer service. The checkout counter should be clear of all of these tall items so that your guests can properly interact with your associates. Thank you.
They are always either closed or out of stock and also have new incompetent people working here everyday.
THIS STORE IS NOT OPEN. There's absolute zero information on google or when you call it still says it's open. They are not open. I tried three different days this week and now the phone goes straight to voicemail. Don't waste your time!!!
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(236) 521-7401
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Open 9:00am - 11:00pm
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