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Tokyo Smoke
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Region ON, sorted by Relevance
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3.7 (35)
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--- km* 890 Main St E Unit 8, Milton ON |
(289) 878-4482
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Open 9:00am - 11:00pm
☑ In-Store Shopping
☑ Online Purchases
☑ Store Pick-Up
☐ Home Delivery
☐ Wheelchair Access
☐ Free Parking
☐ Complementary WiFi
☑ Credit/Debit/Cash
Elevated Cannabis Is Here. Finally.
Tokyo Smoke’s varietal collection is here to activate your intent. We believe that responsible cannabis is a tool that can turn your good intention into better actions to live your best life. Whether you need to relax, recharge or re-invent, we’ve got you.
We have been changing the public perception of cannabis since its inception through well-designed products and immersive retail. We’ve come a long way, always with the core belief that intentional cannabis usage can better people’s lives. Tokyo Smoke empowers consumers to make well-informed decisions about safe, high quality products.
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User Reviews
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A great location with extremely helpful and friendly staff! The gaming events they've been putting on are very fun and it's clear the employees here really care about serving their local community. Would love to see more like it!
This is the only place I'll ever go! Tokyo Smoke has such a wide variety of products, and the staff are both super knowledgeable and so friendly! I'm always amazed at how they can instantly find a gummy or drink that will give me the experience I'm looking for. Katie and Isaiah always have the best recommendations! They have such an awesome space at their location, and I had a great time at the video game tournament they put on back in September - I'm really hoping we'll see some more events like that in the new year! ðŸ™ðŸ™
November 30th I made a purchase online and the store had cancelled it as they didn't have one of the items in stock. I proceeded to reorder my order spend a little more money but was happy to get my order regardless as I was on my way to a concert. I have ordered online quite a few times and had items cancelled and my refund always processed next day.This time, it's now 7 business days later and I am still out my money. I called the store first and explained my situation and was told someone would get back to me the next day . I called again the next day as I did not receive a phone call back and again was told to wait another day . I then came into the store and was told it would take about 5 buissines days but it should be back by Monday ( yesterday) and if it was not back in my account to email the manager and he would do a manual refund. The manager didn't get back to me until Tuesday( today) and told me he would look into the refund ? But he told me he would be able to give me the refund Monday? I told him fine I am off work early and can get a ride over as I don't drive. When I went over to the store the associate told me it could take 7 more days because of the bank I bank with . I am super frustrated and left the store not making the purchase I wanted to regardless of the refund. This is my favorite store and I have spent alot of money there and the way this has been handled by the manager is not acceptable for a big company like this.
Will never go here again! Staff is nice but customer service is bad. Thousands spent here and they couldn't rectify my sister's $120 order. Also, love that they only respond to positive feedback and do not digify reviews that point out their poor business practices. Super disappointed. Some other dispensary in town will be happy for the business. DO BETTER TOKYO SMOKE MILTON!
Bad Vibes as of late from 2 budtenders who always work together (Male and Female) as well as from Owner Operator. Double check and make sure you are paying for what you ask for before you leave the store. Disappointed as a regular customer. Will be going else where.
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