Ignite Community. Spark A New Culture. Elevate The Standard.
WHO WE ARE
Our mantra has always been the same – to approach cannabis in a socially responsible manner, ensuring we’re providing our consumers with the best products, information and customer service to guide your cannabis experience.
We’re avid learners, caring community members and changemakers. We’re a company committed to bringing on passionate individuals who are willing to lean into a new industry with enthusiasm and a strong desire to learn, and we like to have a little fun along the way.
How we live it:
- By being responsible stewards of cannabis in the community, fostering strong relationships and sharing knowledge.
- By curating a diverse, inclusive and supportive environment. We recognize passion, expertise and a willingness to take on new challenges.
- By going above and beyond to deliver an unparalleled in-store experience through exceptional care and expertise.
Vision:
To be known as the absolute best place to work and the most valuable and recognized cannabis brand with a cult-like following. We will set the worldwide standard for cannabis customer experience and employee satisfaction.
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Great service and selection. Michelle was great
The older lady at this location was very rude and unprofessional. I came in to return a defective cartridge I purchased just two days ago, which had leaked and ruined my actual device. Instead of helping, she snapped at me about needing a receipt (which I was never given, since my account that she never opened, usually covers that and I've been coming here for years). When I mentioned I still had the packaging at home, she responded inappropriately said out loud in front of other customers "Oh s-word" proceeded to look at the customer she was helping and stated, "and this is why I hate these things" laughed but still refused to assist? The way she handled the situation was dismissive, embarrassing, unhelpful, and frustrating. After years of being a customer, I will not return.
The older lady at this location was very rude and unprofessional. I came in to return a defective cartridge I purchased just two days ago, which had leaked and ruined my actual device. Instead of helping, she snapped at me about needing a receipt (which I was never given, since my account that she never opened, usually covers that and I've been coming here for years). When I mentioned I still had the packaging at home, she responded inappropriately said out loud in front of other customers "Oh s-word" proceeded to look at the customer she was helping and stated, "and this is why I hate these things" laughed but still refused to assist? The way she handled the situation was dismissive, embarrassing, unhelpful, and frustrating. After years of being a customer, I will not return.
friendly staff and great variety, good deals too. michelle was super helpful.
Still my fav. Great service from Michelle and Frances as always.