Who's Your Chrontact?!?
Chrontact is a hybrid of “Chronic” (which is a popular slang word for potent Cannabis) and “Contact”. Essentially, your contact for chronic. We strive to be the first point of contact for all your cannabis needs.
We Are Here To Serve Your Needs.
When you used to grab some weed from your old legacy market “Chrontact”, there was a personal connection, and a level of trust. You could rely on your Chrontact to know your personal taste, and highly recommended that new FIRE (Quads) that they just picked up. But more importantly, you knew you weren’t just a number… you were Budz.
Chrontact Cannabis is one of the few independently owned and operated cannabis retail storefronts in a sea of corporations in Ontario, and is the brainchild of Daniel Telio and Darryl Campbell.
Their primary aim is to treat you the way we want to be treated!
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Delivery was 45 min after the 2 hour window they said online. Called 20 min after the window closed and they said it's a busy night and the driver has to come back to the shop to get the delivery. When the delivery showed up it was ice cold and clearly had been in the car for ages. They offered nothing to apologize for it and didn't bother calling to say that they had been running behind all day. This took us out for our entire Friday night of the long weekend..dont offer what you cant do. Staff was rude. Clear change since new ownership. Won't be back which is really unfortunate. Used to be my fave
i've been coming to this store for awhile now, it's my go-to!! they have delivery, free delivery for orders over 35$, which makes it so convenient:) the staff is always friendly and efficient! i'm trans and use a preferred name, and all the staff have been very understanding about it. i've had small problems with online orders and the store always calls me to let me know and give solutions. it's a pleasure to order from chrontact!
I called the store to check and see if I could still make a purchase even though I misplaced my wallet and do not have a current piece of ID available to show. I explained that I do have a photo of my current ID (which is not a valid piece of ID - I know- I worked in a dispensary for 2 years during the pandemic and I am fully aware that a physical, current/ non- expired piece of ID is required) and an old health care card which is expired (which I'm aware is also NOT VALID as ID). I also took the time to read the FAQs on the website where they specified that they will need a valid piece of photo ID for purchasing. The person on the phone said it was no problem and just to explain to the person who gives me my order that I lost my wallet and these are all I can provide right now- it shouldn't have been an issue. I have made multiple orders in the past, both online and in person, that were all delivered and signed with ID in the past few months so I am very aware of the process and was totally willing to forego ordering if it was going to be too much hassle while the wallet is missing. I proceeded with the order. The delivery driver showed up, I came down stairs and started to explain that I had spoken to someone on the phone about the situation and provided both the photo and physical piece of ID. Before I could even finish my breath, he cut me off and rudely pointed out the obvious that I just explained to him "that's a photo and that's expired- I'm not giving you y ..
Great staff, and vibe in this store. Staff very knowledgeable if you have any questions. Selection of products the best I've seen in Ottawa, with competitive prices! Very busy store compared to other's, so wait can be a little longer at times, but definitely worth it in the end.
Employees are great, but without proper staffing it actually makes sense to take the time to drive to another store. Not to mention the store's location is such a pain to get to by car.