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The clown with dreads who works in the front has the lowest levels of customer service. I wish they had people who can actually do their jobs. They have one simple basic job which is hand over the product to the customer and they can't even do it.
It was so nice
They were helpful and had some good choices in wine
I absolutely LOVE Alicia and Maz at this shop location. I live so close and they always know exactly how to help not only me but everyone in front of me in line is always so well helped and makes for a seamless and speedy cash out. These people make the place what it is! With so many options around town this comes as a top contender. Thank you Alicia and Maz for your hospitality and knowledge always!!!
I miss the old design of the supprette that was there before but thankful it is still the same great management and staff. Great value and customer service
had a VERY poor experience today. Walked in and was very friendly with the budtender. Had a friendly conversation with the budtender before asking if they had anymore ounces of the palmetto goldberry. They said yes, however tried to charge me before getting the product from the back. When they tried to charge me for it before getting the product, i said i would pay for it after they brought it out from the back. Then when they did, they held the bag with the back facing me so i could not see the percentage or any of the product details.. When i asked to see the product details they said that was illegal. i understand not being able to TOUCH or hold the bag, but when the product is $97 +tax, I want to ensure the percentage was something i wanted. Instead of being professional, they said me asking for product details was "rude" and denied me service. They went to the back yet gave me several dirty looks, so i called a different location. While on the phone with the other location, the budtender said the manager told them to sell me the product. They attempted to argue and be VERY rude and snide. I said "i dont want to argue I just want to pay for the ounce and go home". They then said i was not allowed to come back. SIMPLY FOR WANTING TO SEE THE PRODUCT!!! This budtender has been rude several times in the past. VERY uncomfortable experience.