Although cannabis has been consumed for ages, today’s science brings a much deeper understanding to the table. And, that’s exactly why we want to be your guide to all things good and green.
At Fire & Flower, we thoughtfully handpick each strain and accessory to maximize your experience. Our Cannistas share inspiring insights, easy-to-follow advice and as much or as little education as you want, making your purchase simple and snappy.
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I had such a great experience thanks to Jayrell (I believe that was his name!) on January 17. He had the most radiant, welcoming smile and immediately made the experience feel comfortable and easy. The store itself was spotless and smelled so fresh , honestly one of the cleanest dispensaries I've been in.
Jayrell was incredibly knowledgeable. I asked about three completely different products, and he knew exactly what I was talking about every time. He took the time to explain options clearly and even gave me personal recommendations, including a new five-time battery, which I really appreciated.
This kind of service was genuinely refreshing. Every dispensary has its own setup and vibe, and I don't usually shop at Fire & Flower, but this visit pleasantly surprised me. Getting to interact with Jayrell made all the difference he truly elevated the experience.
Friday Jan 16 2026 placed online order miscommunication made customer wait outside for more than 30 minutes when customer calls the store a girl working at 19:20 picks up the phone and clearly is having a bad day. Disregards and calls manager. Manager doesn't want to identify him or her. I'm a customer for 4 years spending hundreds weekly. This team and specifically this female team member have always been like this. High off their behinds laughing in our faces. Such a shame great store but the poorest customer service I've ever faced. The weather is a factor !
What's not is your rudeness, little girl.
I used to like coming here to pick up but my last visit will most likely be my last. I have been a member here since the spot opened and usually I get great treatment, tonight not so much. I was trying to scroll through their product assortment on the touch screen computer they have there. I ended up ordering some pre-rolls for pickup. Proceeded to wait for the staff to get it. They could not find it so I again tried to look at their pre rolls but was having some issues and started to become frustrated, the male employee told me to relax. So i told him thanks but I don't like your attitude and I left. I proceeded to go up the street and purchase my stuff elsewhere. Instead of telling someone to relax after they have been waiting, Offer to help instead. This place could also use a price list so I dont have to wait by the scrolling boards to get a glimpse of the price.
Wow! It takes a lot to impress me these days, but F&F went above and beyond in regular service, attentive, communication the way, delivery was in a few hours and the driver was extremely polite and professional. I will definitely be ordering again. 5*
Jay is amazing.. helped me find exactly what I needed. Great service. 10/10 recommend